Terms of Service

Last updated: April 21, 2026

1. Acceptance of Terms

By accessing or using Lumora ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

2. Who We Are

Lumora is an independently-operated service built and maintained by a solo developer. We are not a registered corporation. You can reach us at hello@lumora.ai for any question, request, or issue related to these Terms or the Service.

3. Description of Service

Lumora is an AI-powered headshot generator. You upload one or more photos, and we use third-party AI image-generation providers (such as Black Forest Labs and Replicate) to create professional-style portraits which are then returned to you. The Service is provided on an "as-is" basis and may evolve over time as we improve features and model quality.

4. Eligibility

You must be at least 18 years old to use Lumora. By using the Service, you represent and warrant that you meet this requirement and that all information you provide is accurate. The Service is not intended for, and must not be used by, minors.

5. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please provide accurate information, keep it up to date, use one account per person, and notify us promptly if you believe your account has been compromised.

6. Credits, Payments & Refunds

Lumora is sold as one-time credit packs. When you purchase credits, payment is processed by our payment provider (Stripe). Credits are consumed as you generate images. Once a credit has been used to start a generation, it is non-refundable, because the underlying compute cost has already been incurred.

You may request a full refund within 7 days of purchase if no images have been generated from your credits. After that window, or once any image has been generated, all sales are final. Prices may change over time, but any credits you have already purchased keep their original value.

7. Your Content & AI Processing

You retain full ownership of the photos you upload. You grant Lumora a limited license to process those photos for the sole purpose of generating your headshots. Upon successful payment and subject to your compliance with these Terms, ownership of the generated outputs is transferred to you for personal and commercial use.

We do not train or fine-tune AI models on your photos. Your uploaded images are sent to third-party AI providers for inference only — meaning they are used to generate your requested outputs, and nothing more. We do not use your photos to improve any model, and we do not sell or share them.

8. Acceptable Use

You agree not to use Lumora to:

• Generate, upload, or transmit content that sexually exploits or endangers minors, or any content involving minors in a sexualized context
• Impersonate another person or create non-consensual images or "deepfakes" of real individuals
• Produce content that is defamatory, harassing, discriminatory, or that promotes violence or illegal activity
• Infringe on intellectual property, privacy, or publicity rights of others
• Send spam, or use the Service in connection with fraudulent or deceptive activity
• Reverse-engineer the Service, scrape or mass-download content, or use bots or automated scripts to access the Service
• Attempt to disrupt the Service, circumvent rate limits, or conduct any form of denial-of-service activity

Violation of this section may result in immediate suspension or termination of your account and forfeiture of unused credits.

9. Intellectual Property

The Lumora name, logo, website, interface, and underlying software are owned by Lumora and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, branding, or platform beyond the limited right to use the Service as intended.

10. Copyright & Takedown Requests

If you believe content made available through the Service infringes your copyright or other rights, please email hello@lumora.ai with (a) a description of the work you claim is infringed, (b) the URL or location of the material on the Service, (c) your contact details, and (d) a good-faith statement that the use is not authorized. We will review and act on valid notices promptly.

11. Feedback

If you send us suggestions, bug reports, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback to improve Lumora, without any obligation or compensation to you.

12. Communications

When you create an account, we may send you transactional emails related to your purchases, account, and the Service — these are essential to the Service and cannot be opted out of while you hold an account. Any marketing or product-update emails include an unsubscribe link and are entirely optional.

13. Third-Party Links & Services

The Service may contain links to, or depend on, third-party websites and services we do not control. We are not responsible for their content, terms, or privacy practices. Your use of any third-party site or service is at your own risk and governed by that party's own terms.

14. Service Availability & Changes

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability. We do our best to keep Lumora running reliably, but we do not guarantee uninterrupted or error-free operation.

15. Termination

You may stop using the Service and request account deletion at any time by emailing hello@lumora.ai. We may suspend or terminate your account if you violate these Terms or use the Service in a way that creates risk or legal exposure for us or other users. Clauses that by their nature should survive termination — including ownership, disclaimers, limitations of liability, and acceptable-use restrictions — will continue to apply.

16. Disclaimer & Limitation of Liability

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Lumora does not warrant that the Service will meet your specific requirements or produce any particular result.

To the fullest extent permitted by law, Lumora's total liability arising out of or relating to the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or reputational harm.

17. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on this page and, where appropriate, by email. Continued use of the Service after changes take effect means you accept the updated Terms.

18. Waiver & Severability

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. If any provision is found unenforceable, the remaining provisions remain in full force and effect.

19. Contact

Questions about these Terms? Email us at hello@lumora.ai.